Assertiveness: A Balancing Act

What is assertiveness and why it is important? Behaviour types and positive reframing.

Course Overview:

2 session, over two weeks - each lasting up to 3 hours including breaks.

Week 1

• Types of communication behaviour
• The importance of personal boundaries
• The 4 A’s of assertiveness
• The benefits of being assertive for you
• Being an assertive thinker

Week 2

• Being honest with yourself
• The communication loop and barriers to communication
• Finding the balance: ‘High Five’ breathing
• Recognising aggression - Reading body language
• The Anger Iceberg
• What’s going on in the brain?
• Safety First

Timetable

  • Thursday 23 September 2021 01:00 PM
  • Tuesday 28 September 2021 10:00 AM
  • Thursday 30 September 2021 01:00 PM
  • Tuesday 05 October 2021 10:00 AM
View timetable

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